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Nov 11, 2025
Full time
Customer Service Officer
Probe CX Hybrid (Melbourne VIC, Australia)
About the role We're on the lookout for multiple Customer Service Officer to join our Melbourne Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Service Officer Service Excellence Superpower :  Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment. Fountain of Knowledge :  Become a trusted resource, providing comprehensive information on government programs and processes with an in-depth knowledge base at your fingertips. Human-First Approach:  Consistently maintain a positive, empathetic, and professional approach in every interaction....
Feb 22, 2024
Indigenous Career Pathway
Swinburne University of Technology Melbourne VIC, Australia
  Swinburne embraces Aboriginal and Torres Strait Islander perspectives and standpoint by acknowledging the unique skill set that Aboriginal and Torres Strait Islander professional and academic staff bring to a landscape of higher education. From the top down, we work together and help each other and finding ways that Indigenous culture can become embedded within the university’s programs across a range of different areas. Swinburne University offers a diverse range of employment opportunities for both academic and professional staff. These include positions such as lecturers, researchers, administrative staff, IT specialists, and support staff across various departments and faculties.   Applying for positions We are focused on assisting Aboriginal and Torres Strait Islander candidates to secure a job with our university. We can help by providing the following services: feedback and tips for your resume interview...