The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
Feb 07, 2025
Singtel
Challenge yourself. Change the game. It starts with YES!   At  Optus , our vision is to be Australia’s most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products & services. We're on the lookout for an experienced  Retail Sales Consultant t o join our  Glendale store  on a  casual  basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter. Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.   The day to day   You are the face of Optus delivering customer service brilliance powered by Optimism Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand Bring your charm by...
Feb 07, 2025
Singtel
It starts with YES! At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. This role will support the delivery of the largest Federal Government Contact Centre. You will be required to work on a rotating roster 24x7, 365 days a year, with the opportunity to earn an additional salary for overnight and weekend shifts. Your day in the life of a Security Operations Specialists at Optus Analyse complex cases involving a pattern of security events from SIEM, and other security data sources. Splunk experience is preferred. Develop and tune use cases, alerts, reports, custom dashboards and further enhancement Create, improve, and document processes for the management and monitoring of security solutions. Work with technical teams on log onboarding. Baseline and improve threat detection thresholds and improve detection methods. Configure, manage, and upgrade Security...
Feb 07, 2025
Singtel
The Change and Release Manager is responsible for overseeing the lifecycle of changes to customer systems, infrastructure, and applications while ensuring that releases are planned, tested, and deployed effectively with minimal disruption to business services. This role plays a critical part in balancing the need for innovation and change with the need for operational stability, working closely with the customer, technical teams, business units, and stakeholders to ensure that change and release management processes are adhered to and continually improved. The day to day Change Process Ownership: Manage and maintain the end-to-end IT change management process in alignment with the ITIL framework. Ensure that all changes are logged, assessed, authorized, implemented, and reviewed. Change Requests: Review and assess change requests (RFCs) submitted by customers, technical teams, project managers, or business units, ensuring they are complete, accurate, and...
Feb 07, 2025
Singtel
  I t starts with YES!   At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.   This is a senior position within the Fraud Risk Management Team and is relied upon to be the “face” for fraud management for Optus both internally and externally.  The Fraud Risk Management (FRM) team sits within the Internal Audit structure to assist with the developing, directing and refining of operational and strategic fraud risk control environment.   Your day in the life of a Senior Fraud Investigator at Optus   · Perform detailed investigations into allegations of criminal and/or inappropriate behaviour across Optus, its subsidiaries and interests. · Identification of the fraud control gap that allowed or contributed to the fraud occurring. · Engage and keep all key stakeholders informed before, during and at the completion of the investigation process. Your skills to pay the bills...