BETTER BEGINS HERE Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role We're seeking an enthusiastic and dedicated individual to join our Housekeeping & Public Areas Cleaning team and be a part of an exciting insourcing project. You will be responsible for managing all public area requirements, to achieve maximum efficiency, to ensure guest & visitor comfort are met at a 5-star luxury standard. In this role, you’ll provide joyful experiences through your genuine care for guests. As well as: Manage daily staffing levels Daily inspections to ensure quality & attend leadership meetings Ensuring the wellbeing of a large and diverse workforce Conduct staff and supervisor briefings Forecasting labour & inventory control Effectively provide feedback to team members and take ownership of staff's performance About you You’ll bring the following: Have full-time working rights and the ability to commit to Crown long-term A passion for housekeeping Proven track record with maintaining a high quality of cleanliness in a 5-star environment Strong leadership & conflict resolution skills Ability to manage inventory and cost Experience using OPERA is preferred