Probe CX

We're on the lookout for multiple Customer Care Representatives to join our newly refurbished Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Care Representative Be a Customer Champion:  You'll be the friendly voice and helpful hand for our older Australians, their families & carers - by assisting them in accessing different types of care packages & services available  - you will be making a meaningful difference. Solve with Empathy:  Tackle challenges with compassion and find supportive solutions that leave customers feeling heard & valued. Team Up for Success:  Collaborate with...

We're on the lookout for multiple Customer Care Representatives to join our Contact Centre on a Full-Time or Part-time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Care Representative Be a Customer Champion:   You'll be the friendly voice and helpful hand for our older Australians, their families & carers - by assisting them in accessing different types of care packages & services available - you will be making a meaningful difference. Solve with Empathy:   Tackle challenges with compassion and find supportive solutions that leave customers feeling heard & valued. Team Up for Success:   Collaborate with your colleagues to...

About the role We're on the lookout for multiple Customer Service Officer to join our Melbourne Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Service Officer Service Excellence Superpower :  Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment. Fountain of Knowledge :  Become a trusted resource, providing comprehensive information on government programs and processes with an in-depth knowledge base at your fingertips. Human-First Approach:  Consistently maintain a positive, empathetic, and professional approach in every interaction....

We're on the lookout for multiple Customer Service Representatives to join our Springfield Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Service Representative Service Excellence Superpower :  Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment. Fountain of Knowledge :  Become a trusted resource, providing comprehensive information on government programs and processes with an in-depth knowledge base at your fingertips. Human-First Approach:   Consistently maintain a positive, empathetic, and professional approach in every interaction....

Are you a go-getter with a thirst for learning? Can you rock those communication and customer service skills like a pro? Do you have a knack for understanding customer needs and providing positive solutions? If you're nodding along, then hold up, because this is the role you've been searching for! Join our team of passionate Customer Service Representatives, based in the buzzing contact centre in Maroochydore.   Here, you'll experience a culture that thrives on fun, respect, integrity, innovation, and transparency. Get ready to be a part of something awesome! Here’s the exciting details -  You've got options! We offer permanent full-time (38 hrs p/wk) or part-time (20-36 hrs p/wk) positions with multiple start dates available (Please note part time hours are determined based on business needs, not candidate request). Flexible hours that suit your lifestyle. Our Monday to Friday rotating roster falls between 8 am - 8 pm, with occasional weekend hours based on...